Privacy Policy

1. Introduction and Our Commitment

This Privacy Policy explains how DPBC CONSTRUCTION LLC collects, uses, stores, shares and protects information when you visit our website, contact our formwork yard, request a pour date or otherwise interact with our business. DPBC CONSTRUCTION LLC is a concrete and structural construction contractor working from 663 N 100 E, Springville - 84663-5698, United States (US). This policy was prepared and is maintained under the direction of the developer known as Delta Build, who built and supports this website for the company.

We respect the privacy of every visitor, builder, supplier and partner who reaches out to us. We keep the amount of information we gather small, we use it only for clear and legitimate purposes, and we protect it with reasonable technical and organizational measures. This document describes those choices in plain language so that you can decide how you wish to interact with us.

By using this website you agree to the practices described here. If you do not agree, please do not use the site, and contact us if you have questions before sharing any information.

We wrote this policy for a working construction business rather than for a software platform, so it describes the real exchanges that happen when a builder calls the yard, asks for a pour date or sends a set of drawings. Those exchanges are usually simple, but they still deserve a clear explanation of what happens to the details you share. Our aim is that a reader can finish this page knowing exactly what we hold, why we hold it, how long we keep it and how to ask us to change or remove it. We also want to be honest about the limits of any website, including ours, and about the sensible steps you can take on your own side.

This policy covers the pages served from our website, the messages sent through our contact form and the direct correspondence that follows. It does not cover the handling of information by a general contractor, an architect, an engineer or a supplier that you also deal with, even where they share a project with us. Each of those parties publishes its own notice, and we encourage you to read it.

2. Information You Provide to Us Directly

When you fill in the contact form, send us an email or call the yard, you may provide personal information. The categories we commonly receive include your name, your email address, your telephone number, your company or organization name, a project address, an estimated pour size and any message you choose to send. We only receive what you decide to give us. There is no hidden field and no requirement to provide more than is necessary for us to respond.

If you request a quote, a schedule or a site visit, we may also record details about the scope of your project so that our crews can plan forming, steel placement, pour windows and equipment needs. For example, a foundation enquiry might include the footprint dimensions, the wall height, the target date and any access constraints at the site.

We keep direct submissions within our own systems. A phone call is normally recorded only as a written note in the project file. An email remains in the mailbox of the person who received it. A contact form submission becomes an email to the yard. We do not ask for payment card numbers through the website, and we do not ask for government identification through the contact form. If a project reaches the point of invoicing, billing details are handled through the accounting process of the company rather than through this website.

You control what you send. Please do not include sensitive information that we do not need. There is no reason to send health information, financial account numbers or details about other people who have not agreed to be included. If you send information about a project that belongs to someone else, you confirm that you are allowed to share it.

3. Information We Collect Automatically

When you browse this website, limited technical information is generated by your browser and by the systems that deliver the pages. This can include the type of device you use, the browser and operating system, the pages you view, the date and time of each visit and a shortened version of the network address that connects you to the site. This information is used in aggregate to keep the site working, to understand which pages are useful and to protect against abuse.

We do not use this automatic information to identify you as an individual. It is not linked to the personal details you may send through the contact form except where a security incident requires investigation.

Server logs are kept for a short period for troubleshooting and security. They help us spot a broken link, a burst of automated traffic or a fault in the hosting environment. Once the log entry has served that purpose it is discarded or overwritten. We do not attempt to combine log data with offline records to build a profile of a visitor, and we do not use log data to make automated decisions about any person.

4. How We Use the Information We Collect

We use the information described in this policy for a small number of clear purposes. We use it to answer your questions, prepare estimates, schedule pours, coordinate crews and equipment, issue invoices and keep records of work we have performed. We use it to improve the website, to fix faults and to understand which of our services builders ask about most often.

We also use information to meet legal, tax, insurance and safety obligations that apply to a construction contractor. Where we are required to keep records for a set period, we retain the relevant details for that period and no longer.

We do not use the information you send for automated profiling, and we do not make decisions that have a legal or similarly significant effect on you on the basis of automated processing alone. Any decision about a quote, a schedule or a scope of work is made by a person who has reviewed the details you supplied.

Where you have given us permission to contact you about future work or updates, you may withdraw that permission at any time. A withdrawal does not affect the lawfulness of any contact that already took place, and it does not prevent us from responding to a request you make after the withdrawal.

5. Legal Bases for Processing

Where the law requires us to identify a lawful reason for handling personal information, we rely on the following bases. We process information to perform a contract or to take steps at your request before entering a contract, for example when you ask us for a quote. We process information for our legitimate interests in running a construction business, provided those interests are not outweighed by your rights. We process information to comply with legal obligations, and where necessary we rely on your consent, which you may withdraw at any time.

Our legitimate interests include responding to enquiries, preparing estimates, coordinating crews, protecting the business from fraud and maintaining the security of our systems. We weigh those interests against your rights and expectations, and we limit the processing to what the interest requires. Where your rights override our interest, we do not process the information.

Where consent is the basis for a specific activity, you can refuse or withdraw it without any penalty to the service you receive. The only consequence is that we may not be able to carry out the activity that depended on the consent.

6. Cookies and Similar Technologies

This website keeps cookie use to a minimum. Cookies are small text files placed on your device that help a site remember your preferences or understand how pages are used. We may use strictly necessary cookies to keep the site secure and to remember basic settings. We do not use cookies for advertising and we do not sell cookie data to third parties.

You can control cookies through your browser settings. Blocking some cookies may affect how parts of the website behave, but the core content remains readable.

We do not run cross site advertising trackers, we do not embed social login buttons that create profiles, and we do not allow third parties to drop advertising cookies through this site. If we ever add a feature that would change this, we will describe it here and, where required, ask for your consent before it runs.

7. Sharing Information with Service Providers

We do not sell your personal information. We may share limited information with service providers who help us operate, such as email hosting, web hosting, accounting and payment processing. These providers receive only what they need to perform their function, and they are expected to protect it and to use it only for the purpose we set.

If we are required to disclose information by law, regulation, court order or a lawful request from a public authority, we will do so. We may also disclose information where it is necessary to protect the safety of our crews, our clients or the public, or to enforce our legal rights.

Where a service provider processes information on our behalf, we ask for appropriate safeguards. We choose providers with a reasonable security posture and we limit the data we send to the small set of fields that the provider actually needs. A provider that only sends email does not need project drawings, and a provider that only stores files does not need your telephone number.

If the business is ever sold, merged or reorganized, information may transfer as part of the assets of the business. We would notify affected parties where the law requires it, and the receiving party would remain bound by a privacy notice that is at least as protective as this one.

8. Data Retention

We keep personal information only for as long as it serves the purpose for which it was collected or for as long as the law requires. Enquiries that do not lead to work are normally removed after a reasonable period. Project records, invoices and safety documents are kept for the periods required by tax, insurance and construction regulations. When information is no longer needed, we delete it or render it anonymous.

Retention periods are set by the purpose rather than by a single rule. A short enquiry that does not become a project is held only while it is useful to answer you. A completed project record is held while warranty, insurance and tax obligations require it. Safety documentation is held for the period the relevant regulation demands. When two different rules apply, we keep the record for the longer of the two and then dispose of it.

9. How We Protect Information

We use reasonable technical and organizational measures to protect the information we hold. These include restricted access to systems, the use of reputable hosting providers, regular review of how data is stored and clear internal rules about who may access customer details. No method of transmission or storage is completely secure, so we cannot promise absolute security, but we work to reduce risk and we review our measures as our business grows.

Access is limited to the small number of people who need it to do their work. Email accounts are protected with strong credentials. Devices that hold project data are kept updated. If we become aware of a breach that affects your information, we will act to contain it and we will notify the affected parties and any regulator where the law requires notification.

10. Your Rights and Choices

Depending on where you live, you may have rights over the personal information we hold. These can include the right to access the information, to correct it, to delete it, to restrict or object to certain processing, to receive a portable copy and to withdraw consent where consent is the basis for processing. To exercise a right, contact us using the details at the end of this policy. We will respond within the period the law allows.

You also have the right to complain to your local data protection authority. We would appreciate the chance to resolve any concern directly before you approach a regulator.

11. Privacy for Children

This website and our services are intended for adults and for businesses. We do not knowingly collect personal information from children. If you believe that a child has provided information to us, please contact us and we will remove it promptly. If you are a parent or guardian and you have a concern about information linked to a child, reach out to the yard and we will act.

12. Links to Other Websites

This website may link to other sites that we do not control, such as supplier pages, mapping tools or professional resources. We are not responsible for the privacy practices of those sites. We encourage you to read the privacy notices of any website you visit, especially before you send personal information to it.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, our services or the law. When we make a material change we will update the date at the top of the page. We encourage you to review this page occasionally so that you remain aware of how we protect information.

14. Governing Law and Scope

This policy is governed by the laws that apply at our place of business in the United States. It applies to information collected through this website and through direct contact with DPBC CONSTRUCTION LLC. It does not apply to third party sites or to services that publish their own privacy notices.

15. Your Consent and Contact Preferences

When you send us a message through the contact form or by email, you consent to our use of that information to respond to you. You may ask us to stop contacting you at any time. You may ask us to delete details that are not needed for an active project or for a legal obligation. We will honor reasonable requests in line with this policy and applicable law.

16. Information Security Contact

If you discover a security issue on this website, please report it to us so that we can investigate and correct it. Do not exploit the issue or access data that does not belong to you. We take reports seriously and we will work with you in good faith to resolve legitimate concerns.

17. Data Transfers

Our business operates in the United States and our service providers may store information in that country. Where information is transferred across borders, we take steps to ensure that the information continues to receive an appropriate level of protection. If you have questions about where your information is held, contact us and we will explain what we can.

18. Aggregated and Anonymous Data

We may create aggregated or anonymous information from the details we collect, for example to report how many visitors viewed a page or which service is requested most often. Aggregated and anonymous information does not identify any individual and is not treated as personal data. We may use and share such information freely to improve our website and services.

19. Third Party Analytics

We may use basic analytics to understand how visitors use this website. Where analytics are used, they are configured to collect limited, aggregate data. We do not use analytics to build profiles of individual visitors for advertising, and we do not share analytics output with advertisers. If we adopt a new analytics tool in the future, we will update this policy to describe it.

20. Questions About This Policy

If any part of this policy is unclear, please ask. We would rather explain our practices than have you guess. Reach us by email at general@deltabuild.lol, by phone at +14849108640, or by mail at DPBC CONSTRUCTION LLC, 663 N 100 E, Springville - 84663-5698, United States (US). We will do our best to answer promptly and clearly.